Effective Date: December 13, 2024
Welcome to Charlymall! These Terms and Conditions (“Terms”) govern your use of our website, charlymall.com (the “Site”), and the purchase of products offered on the Site. By accessing or using our Site, you agree to comply with these Terms. Please read them carefully before proceeding.
1. Use of the Site
- Eligibility:
- You must be at least 18 years old or have parental/guardian consent to use the Site.
- Account Responsibility:
- You are responsible for maintaining the confidentiality of your account details and password. Any activity under your account is your responsibility.
- Prohibited Activities:
- Using the Site for unlawful purposes or in violation of applicable laws.
- Uploading malicious code, spam, or attempting to disrupt the Site’s functionality.
- Misrepresenting your identity or impersonating others.
2. Product Information
- Accuracy:
- We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
- Availability:
- Products on the Site are subject to availability. We reserve the right to limit quantities or discontinue products at our discretion.
- Pricing:
- Prices listed on the Site are in Naira and exclude applicable taxes and shipping fees unless stated otherwise.
3. Orders and Payment
- Order Acceptance:
- Once you place an order, you will receive a confirmation email. However, acceptance of your order is subject to verification of payment and availability.
- Payment Methods:
- We accept Bank tranfers and pay online. All payments must be made in full at the time of purchase.
- Cancellation:
- Charlymall reserves the right to cancel any order if fraudulent or unauthorized activities are detected.
4. Shipping and Delivery
- Shipping Times:
- Estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.
- Ownership Transfer:
- Ownership of the product transfers to you upon successful delivery to the shipping address provided.
- Risk of Loss:
- Charlymall is not responsible for lost or stolen packages after delivery confirmation.
5. Returns and Refunds
- Return Policy:
- Items can be returned within [Insert Timeframe] of receipt, provided they are unused, in original packaging, and with proof of purchase.
- Refund Process:
- Refunds will be issued to the original payment method within [Insert Timeframe] after the return is approved.
- Non-Refundable Items:
- Certain items may not be eligible for returns or refunds (e.g., customized products). These will be clearly marked on the product page.
6. Intellectual Property
- Ownership:
- All content on the Site, including text, graphics, logos, and images, is the property of Charlymall and is protected by copyright and trademark laws.
- Limited License:
- You are granted a limited, non-exclusive license to use the Site for personal, non-commercial purposes.
7. Limitation of Liability
- Disclaimer:
- Charlymall is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
- Force Majeure:
- We are not responsible for delays or failures caused by events beyond our control, such as natural disasters or supply chain disruptions.
8. Governing Law
These Terms are governed by the laws of online shopping, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved in the courts.
9. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the Site. It is your responsibility to review the Terms regularly.
10. Contact Us
For questions about these Terms, please contact us:
- Email: contact@charlymall.com
- Phone:+2349132742005
Thank you for trusting Charlymall with your productivity, workspace, and content creation needs!
